MessageHQ for Restaurants
Turn Instagram DMs into reservations. Never miss a customer question again.
Sound familiar?
Common challenges restaurantsface when they're trying to keep up with social engagement.
Reservation requests buried in DMs
Customers DM about reservations, but messages get lost in the noise of comments and story replies.
With messagehq: Unified inbox surfaces all DMs instantly. Tag and prioritize reservation requests for quick response.
Multiple team members, no coordination
Front-of-house, marketing, and owners all checking the same Instagram account. Duplicate replies happen constantly.
With messagehq: Assign conversations to specific team members. See who's handling what in real-time.
After-hours messages go unanswered
Customers browse and message late at night. By morning, they've booked somewhere else.
With messagehq: Mobile notifications ensure you see urgent messages immediately, even off-hours.
How restaurants use messagehq
Real use cases from businesses like yours.
Reservation Management
Convert DM inquiries into confirmed bookings with quick, professional responses.
Menu Questions
Answer dietary restrictions, specials, and menu questions before customers arrive.
Event Inquiries
Handle private dining, catering, and special event requests efficiently.
Feedback Response
Respond to customer feedback and reviews to build loyalty and reputation.
Messages you'll handle
Common customer messages restaurants receive.
Do you have availability for 6 this Saturday at 7pm?
Is the pasta gluten-free?
Can we book the private room for a birthday party?
What's your corkage fee?
Do you have vegan options?